服務接觸的翻譯 請幫我翻譯 贈

The interviewers collected a total of 719 incidents. Twenty incidents failed to meet at least one of the four critical incidents criteria and were eliminated from further analysis

leaving a sample of 699 incidents (347 satisfactory and 352 dissatisfactory). Of the 347 satisfactory incidents

86 were from airlines

165 from restaurants

and 96 from hotels. Of the 352 dissatisfactory incidents

77 were from airlines

165 from restaurants

and 84 from hotels. The firmFrom which incidents

were reported represented a full range of airlines

hotels

and restaurants in terms of size and level of service offered. The customer interviewees also represented a cross section of the population.
The interviewers collected a total of 719 incidents. 訪談者搜集了總數719的事件。

Twenty incidents failed to meet at least one of the four critical incidents criteria and were eliminated from further analysis

leaving a sample of 699 incidents (347 satisfactory and 352 dissatisfactory). 20個事件因沒有符合四種事件標準任何之一而予以剃除

不再分析

使得總樣本數剩699(347滿足及352不滿足)。

Of the 347 satisfactory incidents

86 were from airlines

165 from restaurants

and 96 from hotels. Of the 352 dissatisfactory incidents

77 were from airlines

165 from restaurants

and 84 from hotels. 在347滿足事件中

86來自航空公司

165來自飯店

96來自旅館。

在352不滿足事件中

77來自航空公司

165來自飯店

84來自旅館。

The firm from which incidents were reported represented a full range of airlines

hotels

and restaurants in terms of size and level of service offered. The customer interviewees also represented a cross section of the population. 就公司規模及所提供的服務層級而言

報導中的事件來自於相當大範圍的航空公司

飯店

及旅館。

受訪的顧客也代表了廣泛階層的母體。

參考資料 自己
採訪者收集總計719個事件. 20個事件失望遇見至少一個 4個評論的事件標準和被排除從更遠的分解、離開樣品的699個事件( 347個令人滿意和352個不滿意的). 的347個令人滿意的事件、86家來自航空公司、165間從餐館、和96家從旅館. 的352個不滿意的事件、77家來自航空公司、165間從餐館、和84家從旅館. 公司
採訪者收集了總共719個事件。

未能的二十個事件會見四個重要事件標準之至少一和從進一步分析被消滅了

留下樣品 699個事件(347令人滿意和352不滿意)。

347個令人滿意的事件

86是從航空公司

165從餐館和96 從旅館。

352個不滿意事件

77是從航空公司

165 從餐館和84從旅館。

企業從哪些事件

報告了代表全方位航空公司、旅館和餐館根據被提供的服務的大小和水平。

顧客被採訪人也代表了人口的橫斷面。

critical incidents techniquecritical incidents,hotels,airlines,cross section,interviewers,level of service,interviewees,incidents,customer interviewees,population

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